Pre-orders for YESUNG 6th mini album "It's Complicated", which will be released on Tuesday, November 5, 2024, are now available at mu-mo SHOP with original benefits!
Additionally, as a special prize for those who purchase the by drawing lots, we will enter by drawing lots to invite you to a "VIDEO CALL EVENT"!
 
[Applicable products]
[Korean Edition] The 6th Mini Album 'It's Complicated' (Feelings Ver.)
Product number: AVC1-43468/P
 
[Korean Edition] The 6th Mini Album 'It's Complicated' (Things Ver.)
Product number: AVC1-43469/P
 
[Korean Edition] The 6th Mini Album 'It's Complicated' (Special Ver.)
Product number: AVZ1-43470/P
 
[Korean Edition] The 6th Mini Album 'It's Complicated' (SMini Ver.)
Product number: AVZ1-43471/P
 
[mu-mo SHOP exclusive original bonus]
For every eligible product purchased, you will receive one trading card (one of two types chosen at random)!
 
* Trading card designs will be given at random. Please note that you cannot choose the design.
 
[by drawing lots entry bonus]
by drawing lots invitation to VIDEO CALL EVENT
In addition, one lucky winner will receive a YESUNG treasured item.
 
<Event Details>
This will be a one-on-one online signing event using a video call on the KakaoTalk app, lasting approximately 2 minutes.
The winner will receive a signed prize with their name on it (the prize will be shipped separately from the ordered items at a later date).
 
<Event Schedule>
Thursday, November 7, 2024
*Details such as time and participation method will be provided only to the winners.
 
[Sales period/Winner announcement]
Sales period: Until 23:59 on Thursday, October 31, 2024
Winners will be announced on Friday, November 1, 2024.
 
*You will automatically receive one entry for each eligible product purchased.
 
[Sales site]
mu-mo SHOP
https://shop. mu-mo.net/avx/sv/list1?jsiteid=mumo&artist_id=SJYSG
 
Hi, mu-mo (for overseas)
mu-mo
 
*Please note that Hi and mu-mo are not eligible for by drawing lots application bonus.
 
[Information and precautions]
・Even during the sales period, the number of products and bonuses is limited, so sales will end once the limit is reached. Please make your reservation as soon as possible.
・As this is an imported product, there may be some creases, scuffs, tears, or dirt, but we cannot accept returns or exchanges for these reasons. Thank you for your understanding.
・Products are scheduled to be shipped sequentially from late November onwards.
・The winning rights of by drawing lots entry bonus cannot be transferred and the winner cannot be changed.
・Please make sure to purchase and apply using your own name and information. Changes or cancellations cannot be made after the purchase is completed or the winners are announced. (Changes cannot be made to the contents at the time of ordering, including conversions of kanji, English, etc. or input errors.)
・For foreigners, please enter your name by placing the order in 'English' (Your reservation should have the same name as your official passport or other government issued identification document(s).)
・Even if you do not reside in Japan, you can participate in by drawing lots application bonus. However, please note that if the purchase is made by someone other than you, such as a proxy purchase service, you may not be able to apply.
・We cannot accept changes or cancellations after your order has been completed. Please be careful not to make any mistakes when applying.
・We will not get involved in any disputes between customers. Thank you for your understanding.
・Please note that due to the content of the by drawing lots application benefits, cancellations, refunds, or transfers of product prices will not be possible if you are unable to participate.
・If you are a minor, please purchase with parental consent.
・If a minor makes a reservation or purchase, it will be assumed that the purchase was made with the consent of a guardian.
・ by drawing lots prize contents may change without prior notice. In that case, cancellations and refunds of the product price will not be possible. Thank you for your understanding.
・Please note that we will not be able to respond to any inquiries regarding inability to access the game after by drawing lots application bonus sales period has ended.
・Winners will be notified via email and mu-mo SHOP My Page only.
・If you have specified domains for receiving the winning email, please disable the settings to block emails from those domains or allow "mu-mo.net" in advance. Emails cannot be resent. If you do not receive the email, you will have lost the lottery. We cannot be held responsible if the email is not delivered correctly due to your own circumstances, such as domain designation. Please note that we cannot resend emails or respond to inquiries if you have changed your address or device.
・The date for announcing the winners is tentative and may change.
・We cannot respond to inquiries regarding the results of the lottery.
・We do not plan to announce the number of winners.
・Transferring to others (including relatives) or reselling is strictly prohibited.
・If any fraud is discovered, the winnings will be void.
 
[Event Notes]
・Only the winner will be able to participate in the event.
・Transferring or reselling to others (including relatives) is strictly prohibited.
・Copying, forgery, selling for profit, or listing at auctions, etc. are strictly prohibited for any reason. Any winning emails obtained through resale, etc. will be invalid.
・If any fraud is discovered, the winnings will be void.
-Details regarding participation on the day will be provided separately to successful applicants only.
・On the day of the event, you will be asked to show the following photo ID before participating. Please note that if you are unable to show this ID or if you show a different ID than the one specified, you will not be able to participate in the event.
・If the winner has network problems, they may not be able to participate, so please check your network environment in advance.
- We will not retry or take any other measures in the event of a connection failure caused by the customer's communication conditions.
・The event, including the video of the customer, will be monitored and recorded by the event administrator. If the administrator deems it inappropriate, the broadcast may be cut off.
・Please follow the instructions and precautions given by staff on the day. If you do not follow the instructions, you may be refused participation.
・If you are unable to attend the event, we will not refund the product price for any reason.
・This event is free of charge, but data communication charges will be borne by the participant.
・Due to unavoidable circumstances such as natural disasters, illness or accidents of performers, transportation failures, or equipment defects, the event may be canceled or postponed, or the date, time, and content of the event may be changed, at the discretion of the event management. Please note that even in these cases, product prices cannot be refunded or transferred.
- We are not responsible for any problems or damages caused by incorrect information provided by the winner.
・SM Entertainment Co., Ltd., Avex Styles Inc., and Avex Music Creative Inc. will not be involved in any disputes between customers regarding winning rights or prizes.
 
<Valid photo ID>
(1) Passport
(2) Driver's license
(3) Basic Resident Registration Card with photo
(4) Physical disability certificate
(5) Residence card (Alien registration card)
(6) A credit card with your photo
(7) My Number Card (Individual Number Card) with photo
(8) Student ID with photo
 
*Copies and expired documents are not accepted; only actual IDs are valid.
*If you do not have the above "photo ID," please bring two documents that can verify your name, such as your health insurance card, resident's card, or My Number Card (Individual Number Card) notification card.
*If you are unable to prepare these items, you will not be able to participate even if you are selected.
*If you present an ID without a photo, we will check the orderer information and the contents of the ID, and if we are unable to determine that you are the person in question, we may refuse your participation. Thank you for your understanding.
 
 
[About handling of personal information]
The personal information provided by customers (including all items such as name, address, email address, etc., and in the case of +ID holders, information provided when applying for +ID issuance) will be provided to SM Entertainment Co., Ltd. and used jointly by Avex Music Creative Inc. and SM Entertainment Co., Ltd. for the purposes of use set forth in the "mu-mo SHOP Terms of Use," as well as for customer analysis, consideration and development of new services, and information on products, services, and artists that suit members' preferences. (For details on joint use, please see the "mu-mo SHOP Terms of Use.")
 
 
【inquiry】
mu-mo SHOP Customer Support
https:// mu-mo.net/shop/q/
*We accept emails 24 hours a day, but we will respond to your inquiries during business hours. Thank you for your understanding. (Weekdays only, 11:00-18:00)